Nationwide Delivery

Town Appliance proudly offers nationwide delivery on most appliances, with a no-minimum order size delivery option in select regions for orders below $999. For orders over $999, we provide free standard delivery in most areas. Delivery eligibility and pricing may vary based on location, so please enter your zip code on the product page or during checkout to check for free delivery.

Please note that certain brands may be excluded from delivery due to manufacturer restrictions. If you see additional charges at checkout, it’s likely because your location falls within our remote zones, which may require a shipping surcharge.

Tri-State Area and Beyond: Free In-Home Shipping

For customers in the tri-state area and many surrounding zip codes, we’re thrilled to offer free in-home delivery! This means your appliance will be delivered directly to the room of your choice, including up to two staircases, with no extra fees. To see if your location qualifies for free delivery, simply enter your zip code on the product page or during checkout.

Additional Free Delivery Options

For areas outside the free delivery range, we offer free or discounted shipping based on your order total. In most locations, orders over a certain amount qualify for standard free delivery, where appliances are left at the front door and do not include inside delivery. You may upgrade to in-home delivery service, including up to two staircases, for an additional $75 fee. For remote areas, shipping prices may vary depending on the order size and will be displayed at checkout.

Remote Areas

For zip codes outside our primary delivery areas, shipping costs will be calculated post-purchase, and you’ll be notified during the checkout process. Please email, call, or text us directly for a delivery quote.

Pro-Style Appliances

Certain pro-style appliances, including large and heavy ranges, may have additional delivery fees due to weight and complexity. These fees will be communicated after your purchase, so you’ll know exactly what to expect.

Some Exclusions

Town Appliance only ships to the continental United States. We do not ship directly to Alaska, Hawaii, Canada, or internationally. To support delivery in those regions we can ship to a freight forwarder. Additionally, we do not ship to APOs or PO Boxes. Finally, Town Appliance will not be responsible for products exported out of the continental United States; in such cases, all warranties will be void.

Installation & Haul-Away

We install most major appliances and can take your old one away at the same visit. Availability and pricing vary by location, so enter your zip code on the product page to see which services we offer at your address and what they cost. Installation is added to your order alongside the appliance, and our team handles delivery and installation in one visit wherever possible.

What We Install

We install most major kitchen, laundry and outdoor appliances, including freestanding, built-in and professional models. Availability differs by appliance and by area, so the services offered for any specific product are shown on its product page once you enter your zip code.

What a Standard Installation Includes

Our technicians connect your new appliance to the existing, accessible power outlet, gas line, water line or vent already in place, level and secure the unit, and test that it runs before leaving.

Where a gas permit is required in your area, we obtain it and the cost is already included in the installation price you see.

What Is Not Included

Installation covers the connection itself, not modifications to your home. The following fall outside a standard installation:

- Parts. Power cords, gas flex lines, water lines, dryer vent hoses, stacking kits and similar parts are sold separately and are not included in the installation price.
- Copper water lines. We do not cut, flare or solder copper supply lines. If your water line is copper, it must be converted by a plumber before we arrive.
- Gas work. We do not run new gas lines, perform welding, or convert appliances between natural gas and propane.
- Electrical work. We do not install new circuits, outlets or hardwired connections, or alter existing wiring.
- Carpentry and ductwork. We do not modify cabinets, cut or alter countertops, enlarge cutouts, or run new duct work.
- Custom and wood panels. We install stainless steel panels on panel-ready dishwashers only, as a separate service from the appliance installation.
- Masonry and countertop work for built-in grills.
- Specialized plumbing of any kind.

If your installation needs any of the above, we recommend arranging a licensed plumber, electrician or contractor before your delivery date.

Haul-Away of Your Old Appliance

We can take your old appliance out of your home and remove it from the property at the same visit. Haul-away is offered as three separate services depending on the unit: standard appliances, professional ranges, and built-in refrigeration, which require more labor and handling.

If you are purchasing installation of the replacement appliance, we disconnect the old unit as part of that service. If you are purchasing haul-away only, the appliance must already be disconnected from power, gas and water before our crew arrives. Our teams cannot disconnect a unit that was not part of an installation order.

Before Your Appointment

A few things keep the visit on schedule:

- Clear a path from the entry to the installation location
- Make sure existing power, gas, water and vent connections are accessible and in working order
- Confirm the appliance fits through doorways and into the space
- Disconnect the old unit if you have not purchased installation of the replacement
- Have someone 18 or older present for the full appointment

If a required connection is not in place or not accessible when our team arrives, the installation may need to be rescheduled.

Checking Availability

Not every service is offered in every area. Some, such as built-in grill installation and panel installation, are available in a narrower service area than standard appliance installation. The product page shows exactly which services are available at your zip code once you enter it. If you do not see a service you need, contact us at (800) 288-1647. We can often arrange it.