Prices Are Melting This July | Free Delivery Nationwide*

Sunday August 1, Our Showrooms and Call Center Will Be Closed
Home > Help Center > About Us

About Us

Town Appliance - Your Premium and Most Trust-Worthy Retailer

History – And then there was Town

Back in 1976, two friends - college students teamed up and started selling radios and stereos in Lakewood, NJ. All of the inventory was stored in their small apartment between the couch and the window in their living room. These guys created their first advertisement on a small card placed on the school bulletin board with a simple sentence: “We sell radios and stereos“ – simple and to the point. This careful and considerate approach is what kept Town going and growing. Even though back at that time, selling appliances was just a side business, it was important to keep it with absolute customer care. That is exactly what Town Appliance is today, almost 50 years later, as the biggest and most reliable appliance retailer in the tri-state area. Town Appliance is a company with 3 showrooms, offering premium-quality appliances from major brands and a customer service that creates a huge client base treated like family, and providing the ultimate “mom and pop“ experience. At Town, we are all a growing family, warmly inviting you to join.

Mission – “Small Town Courtesy With Big City Know-How“

“Small Town Courtesy With Big City Know-How“ is the official motto of Town Appliance, located in the quaint town of Lakewood, NJ. Town Appliance exhibits 3 large showrooms, where all major brands and premium appliances are displayed. Town Appliance offers over 40 years of experience in selling appliances to happy customers that always come back for more expertise and highly professional service. This experience leads to our goal to present each of our clients with courteous and patient service and a pleasant buying experience. Our high-proficiency on the features, costs, and benefits of each model, is what our customers rely on to be sure that they are getting the product they want at the best possible price.

Selection – Careful and Picky

At Town Appliance, we tend to keep up with innovation and enhance the quality of life. Therefore, our employees pick the newest lines of appliances and constantly upgrade a wide selection of products that cannot be beaten. As one of the biggest retailers in the tri-state area, and authorized dealers of every major brand in the industry for home and patio, we provide customers with appliances from GE and Whirlpool to Bosch and Fulgor Milano, through the high-ends such as Wolf, and Sub-Zero. Also, we’ve successfully managed to meet two main priorities: customer satisfaction and environmental protection. Most importantly we carry appliances that are in accordance with the regulations of all states in which these brands are present.

Service – Together All The Way

Selling appliances is not just what we do – it’s what we love. Town Appliance is based on the satisfaction of our customers. This is why we provide an exceptional service to our customers, using our vast knowledge and experience of more than 40 years as a major appliance retailer. With our assistance, each buyer will be confident that the appliance they choose is exactly right. Our service does not end there. Our customer assistants will give you a true and honest opinion on whether your appliance can be easily and affordably repaired or it’s more cost-saving to shop for a new one. We have an excellent consumer relations department that offers friendly and informed assistance on any issue that may arise. Additionally, Town Appliance has a full-service appliance repair subsidiary. This enables us to quickly resolve any problem that may arise during the life of the appliance.

Knowledge - When in Good Hands...

We are absolutely proud of the way our clients are being treated with the greatest of care and knowledge. Our team consists of highly educated professionals with years of experience in exceptional customer service which resulted in a great number of clients coming back to Town Appliance. Our clients rely on remarkable knowledge of the appliances, their functionality, features, as well as an extraordinary efficiency of our fully customer service experienced team members. Within a short call or an email, you will be provided with the best advice for your purchase based on all the factors. Whether it is your limited space, or budget, time frame, performance needed, interior design or any other aspect, we will filter down to the top-notch solution for your household and availabilities.