Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
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Weight Destination Price (of order before taxes and shipping) Cost of shipping Less than 15 lbs USA ALL UPS Over 15 lbs NJ Under $1999 $25 Curbside delivery / $55 - $250 for White Glove delivery (depending on location) Over 15 lbs USA Under $1999 $55 - $250 for White Glove delivery or Curbside delivery (depending on location)
ANY USA Over $1999 FREE Curbside delivery / $55 - $190 for White Glove delivery (depending on location)
- Privacy & Security
- We take your privacy and security very seriously.
- We NEVER share your email with ANYBODY.
- We NEVER store your credit card number on our machines.
- We use secure protocols to process your credit card number and send it to our credit card processing company.
- Returns & Replacements
- If you recieve a damaged appliance it must be noted at time of delivery, aternatively you can refuse the delivery.
- Once appliance is recieved (and damages were not noted) there are no returns.
- All appliances are subject to manufacturers warranty.
- Ordering
- You can order online 24 hours a day, or you can call us at: 1-800-288-1647 Monday - Thursday 9AM - 5PM EST.
- Payment, Pricing & Promotions
- We accept all major credit cards (VIsa, Mastercard, Discover, Amex).
- We try very hard to have acurate prices on our website - but were not perfect. We are not responsible for typographical errors.
- Feel free to contact us through our customer contact center:
- http://www.townappliance.com/contacts/
- Viewing Orders
- After you make an order you can view them by following steps:
- 1. Login to your account by cliking here
- 2. Once logged in click on "My Orders" on the left hand side.
- 3. Choose an order you wish to view and click on "View Order" on the right hand side.
- Updating Account Information
- Once you have an account you can update it by following these steps:
- 1. Login to your account by cliking here.
- 2. To change your first name, last name, email address, or password click "Account Informaion" on the left hand side.
- 3. To change your billing address, or shipping address click on "Address Book" on the left hand side.
